

WD hard drives are engineered with Data Lifeguard Tools, a combination of hardware and software that work together to provide you with the best performance and reliability you've come to expect from WD drives. WD is currently implementing Advanced Format technology on its WD Caviar Green line of products, beginning with the WD20EARS, WD15EARS, WD10EARS, WD7500AARS, WD6400AARS and WD5000AARS models. WD drives with Advanced Format include special installation information on the drive label so be sure to read the label on your drive before installing it.
#Wd disk utility for mac download 2018 update
If there are any, First Aid will fix them and macOS should then mount the disk without any further hassle.Welcome to the WD Caviar product update page where you can find the latest updates, downloads, and information about your product, including quick setup instructions to get you going. Running First Aid on an external disk is a useful way to make sure the format or file structure doesn’t contain any faults or issues.

Make sure the disk is listed in the left window.Attach the drive if it isn’t already connected.This should be done automatically when macOS detects the drive, but it doesn’t always work. If you think the drive works fine, let us see if we can manually attach it to macOS. By default, it doesn’t display much and the setting to not show external disks may be enabled. Use a USB power cable if you suspect this to be the issue.ĭepending on what you find here, you can troubleshoot either the drive or your Mac.įirst, make sure Finder will display drive icons. A USB cable carries 5V and if this is the sole power source for the drive, it may not be enough. Check that the drive is receiving enough power.Make sure your drive doesn’t have or use a power-saving or sleep function.Try attaching the external drive to another computer to see if it works on that one to rule out damage to the drive itself.Some imported drives come completely empty, and while macOS should detect and offer to format them, it doesn’t always work. Make sure the drive has been formatted.Reboot your Mac to see if it was an open program or app stopping the drive from being detected.Try a different wall outlet if there is one nearby.Change the hard drive power cable if you have a spare.Check the condition of the cable and swap it if you have a spare.Check that the external hard drive has power if it needs it.

